BUSINESS DEVELOPMENT / Account MANAGER – UK (based in South East England)

The Company

IMPACT Group, a fast growing, progressive, global company, ranked 323 out of the top 500 fastest-growing private companies in the USA, according to Inc. Magazine 2009, has an exciting opportunity for an Business Development Manager in the UK.

IMPACT Group’s main focus is to help people during times of career transition. We market our services to businesses looking to relocate and develop existing employees, as well as to organisations that may be downsizing. These services provide the impacted employees and their families with the tools they need to ensure a successful transition. Many of the programmes we provide include personal career coaching, access to a library of professional development workshops and input on CVs to name a few.

As a company, IMPACT Group values passion, excellence, innovation, collaboration, integrity and people focus, all of which we will be looking for in a potential employee. With these core values, we wish to provide excellent and invaluable service to our business clients, partners and the individuals we work with.

In the past 5 years, IMPACT Group has expanded globally, setting up 28 international hubs and providing relocation services in 22 countries in 6 continents. As our global presence continues to grow, we need a strong key player in the United Kingdom to sustain our current business and to help us grow in the European marketplace.

Location: Candidates must live in South East England, ideally in the Greater London Area – Home-based position which requires telecommuting capabilities, including a home office free from noise and distractions.

Salary: 40,000 – 45,000 GBP, eligible for 10% MBO Bonus plus unlimited Commission with an OTE of 50,000 – 60,000 GBP.

Job Summary

Exhibits a high level of sales professionalism and a strong work ethic; highly motivated and detail-oriented. Personally prospects and sells IMPACT Group’s products to assigned accounts and potential new internationally-based relocation management companies (RMCs). Provides sales support to the RMCs and other direct clients while maintaining active interaction to ensure growth and profitability. Builds rapport and establishes strong relationships with clients and partners to ensure retention, growth and satisfaction. Fully utilises sales tracking system for account planning, call tracking and general account management.

Essential Functions

Ÿ Ensures renewal, growth and profitability of assigned accounts.

Ÿ Seeks out new opportunities to develop IMPACT Group’s presence with new and existing customers.

Ÿ Manages client and RMC retention through excellent service and strong internal and external relationships.

Ÿ Supports RMCs by providing pre and post sales support to their customers, sales teams and customer teams.

Ÿ Interacts with clients on a strategic level while building a long-term tactical relationship with a higher knowledge and understanding of the big picture.

Ÿ Understands all financial aspects of programme cost structure.

Ÿ Proactively manages internal/external barriers and obstacles, and effects necessary changes.

Ÿ Manages customer performance through data analysis of all key performance metrics. Effects necessary internal process improvements and programme changes.

Ÿ Develops and maintains good business relationships with key internal and external customers as an active and prominent representative for IMPACT Group.

Ÿ Maintains in-depth knowledge of customer organisation’s structure, culture, philosophy and goals.

Ÿ Develops and maintains mastery in positioning and leveraging IMPACT Group products and technology to customers.

Ÿ Handles multiple customers and assignments at one time.

Ÿ Develops strategic business plans in conjunction with Director, Account Management Services and all appropriate internal stakeholders.

Ÿ Fully utilises sales tracking system for account planning, call tracking and management reporting.

Ÿ Works with Account Services and other departments to resolve any customer or client needs/issues.

Ÿ Prepares expense reports and other required management reports.

Ÿ Requires international and/or overnight travel up to 25% of the time.

Ÿ Performs other duties as required.

Qualifications

Ÿ University degree in business management or related field.

Ÿ Six plus years of experience selling services with a strong emphasis on account development and management.

Ÿ Five plus years of selling to HR, relocation departments or equivalent.

Ÿ Proven prospecting and business development track record for net new and current accounts.

Ÿ Has had individual responsibility for revenue goal(s).

Ÿ Extensive relationships with mid- and senior-level HR and/or relocation executives.

Ÿ Global Mobility Specialist (GMS™) and/or Certified Relocation Professional (CRP^®) certification is preferred.

Ÿ Understanding of organisational structures, cultures and decision-making processes gained through significant employment history or consulting experience.

Ÿ Excellent selling, interpersonal and critical thinking skills.

Ÿ Proficient in the use of the Internet, MS Office and email applications.

Ÿ Must be an active listener as well as an articulate and adaptable communicator.

Ÿ Full, clean driving licence with a good driving history.

How to Apply

If this organisation and opportunity sounds like a fit for you, please email your covering letter and CV to careers@impactgrouphr.com.